Providence Palos Heights Nursing Home
Despite above-average ratings for staffing and quality measures, a reported history of complaints has, in the past, earned Providence Palos Heights a “below average” overall rating. These ratings are published by the Centers for Medicare and Medicaid Services, which are obliged to report on the conditions of the nursing homes to which they provide funding.
Comparing its performance to Illinois and national averages, the Centers for Medicare and Medicaid Services have previously found Providence Palos Heights to score “much below average” results after a health inspection. During past inspections, this home has been found to have more than twice the national and Illinois averages for health deficiencies. The home was cited for a variety of deficiencies, including multiple failures to get rid of accident hazards and the failure to implement an infection-control program.
Medicare also considers complaints and incidents involving the nursing home when determining its rankings. According to the report published by Medicare, this nursing home reportedly failed to protect and care for its residents in a variety of ways. For example, the home reportedly failed to develop, write and use policies that would forbid and prevent neglect, theft, abuse and mistreatment of residents and their property—an oversight that resulted in harm befalling residents. The report also notes several instances in which the home failed to provide the necessary care that each resident needed to maintain the highest well-being possible.
If you know someone who has been abused, mistreated or neglected, don’t wait for it to happen again. Contact a nursing home negligence attorney and learn about your options.
About Providence Palos Heights
With over 190 beds, this non-profit, church-related facility offers both short and long-term care options for its residents. It also offers rehabilitation services like speech and occupational therapy for victims of stroke, brain injury or neurological conditions. It participates in Medicare and Medicaid.
13259 South Central Ave.
Palos Heights, IL 60463
Phone: (708) 597-1000
Providence Palos Heights Webpage